Support Forum
Use the Astrobe web-based support forum to:
- Ask technical questions about CPIde, the Component Pascal language, or programming .NET applications using CPIde and GPCP.
- Download additional examples
- Report bugs
- Suggest enhancements
Initially you can only view messages. When you register as a member on the forum you will be able to download files and post messages. In order to prevent spam your first messages will not appear until you have been approved as a registered member of the forum. Contact us if your message has not been approved within one working day.
The forum is a technical forum only. Other types of messages may be removed without notice or explanation.
Contact cfbsoftware by email for any initial setup issues, sales or other non-technical enquiries.
Email Support
CPIde users can also receive direct private support from the software developers by email.
- Professional Edition users are eligible for email technical support while their support period is still active.
- Personal Edition users are eligible for email technical support for any initial setup or installation issues.
If your question and our replies would be useful to others we will post them on the support forum unless you specifically ask us not to do so. We will do our best to exclude any information that might identify you.
You should receive a reply within two business days of receipt of your email.
NOTE: If the problem is related to compilation you may need to provide a copy of the source code of the shortest program which demonstrates the error and a copy of any relevant diagnostic and error messages. Report the problem first and then await further instructions before sending your source code.